Privacy Policy

1. Information We Collect

• Account Information: Name, email, phone number, and business details.
• Usage Data: Logs, analytics, and interactions with our ERP platform.
• Third-Party Data: Marketing, sales, and advertising performance data from Shopee, Meta, Google, TikTok, etc.
• Technical Data: Device type, IP address, and browser information.

2. How We Use Information

• To provide and improve ERP features.
• To analyze marketing, sales, and financial performance.
• To connect with and pull data from third-party platforms (Shopee, Meta, Google, TikTok, etc.).
• To ensure system security and prevent fraud.

3. Data Sharing

We do not sell your personal data. We may share data with:

• Authorized service providers (hosting, cloud storage, analytics).
• Third-party platforms (Shopee, Meta, Google, TikTok) for integration purposes.
• Legal authorities if required by law.

4. Data Retention

We retain data only as long as necessary for business purposes or to comply with legal obligations.

5. Security

We implement technical and organizational measures to protect data against unauthorized access, loss, or misuse.

6. Your Rights

You may request to:

• Access, update, or delete your data.
• Withdraw consent for integrations at any time.
• Contact us regarding data privacy concerns.

7. International Transfers

Your data may be processed in countries outside of your residence. We ensure protection through standard legal safeguards.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available at this page.

9. Contact

If you have questions about this Privacy Policy, please contact us at: support@gence.vn